Former CEO of Tim Hortons & Vice Chairman of RBI Marc Caira - Leadership During Crisis, Supporting Front Line Workers, Motivation in Isolation

On this episode, we speak with Marc Caira. Marc is the Vice Chairman on the Board of Restaurant Brands International, the parent company of Tim Hortons, Burger King and Popeye’s Louisiana Chicken. He is formerly the President and CEO of Tim Hortons Inc., where he led the company during their $12.5 billion merger with Burger King in 2014. 

He also serves on the board of Gildan (active-wear manufacturer), Minto Homes (leading real-estate developer), and Toronto General and Western Hospital Foundation. 

He has held several other senior positions including Global CEO of Nestlé Professional, an Executive Board member of Nestle S.A in Switzerland, President and CEO of Parmalat North America, and President of Nestle Food Services in Canada. He also served on the Board of Hydro One and Seneca College. 

Discussion Highlights:  

• (3:30) The story of Tim Hortons merger with Burger King.  
• (9:12) The importance of leaders’ communication and balancing a company’s short/long term vision during a crisis.  
• (11:38) How to communicate as a leader in this pandemic.  
• (13:26) ‘Juggle the struggle’ – identifying the biggest questions facing companies’ emergence from the impacts of CV-19.  
• (18:00) Inspiring stories of companies like Tim Hortons, Gildan, and Minto supporting front line workers.  
• (22:49) Tips for staying motivated in isolation.  
• (25:09) How to enrich remote communication with family.  
• (29:33) “It’s not the strongest of species that survive nor the most intelligent, but the one most responsive to change.”  

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